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IMPORTANT PRACTICE CHANGES


June 2018


  


We would like to welcome back Dr C Phillips from maternity leave.


 


Dr Phillips will be working 5 sessions, which for June will be usually on a Wednesday morning, all day Thursday and Friday.  You will be able to pre-book appointments from the 11th June 2018.


 


Dr James Thompson will continue to work two sessions on a Monday, alongside Dr Jurgita, who will also work other sessions over the week normally on a Tuesday and Friday.


 


Dr J Mandhar will work 5 sessions usually all day on Tuesday and Wednesday and a Friday morning.


 


Rachel Brown the Nurse Practitioner will work when available on a Thursday.


 


We will still run open surgeries each day to primarily see urgent problems.  The open surgeries will be run by the duty GP or Nurse Practitioner; both are able to deal with most acute problems and can issue prescriptions.

PALS

What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

You can contact them on 0845 602 4384.



 
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