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IMPORTANT PRACTICE CHANGES


June 2018


  


We would like to welcome back Dr C Phillips from maternity leave.


 


Dr Phillips will be working 5 sessions, which for June will be usually on a Wednesday morning, all day Thursday and Friday.  You will be able to pre-book appointments from the 11th June 2018.


 


Dr James Thompson will continue to work two sessions on a Monday, alongside Dr Jurgita, who will also work other sessions over the week normally on a Tuesday and Friday.


 


Dr J Mandhar will work 5 sessions usually all day on Tuesday and Wednesday and a Friday morning.


 


Rachel Brown the Nurse Practitioner will work when available on a Thursday.


 


We will still run open surgeries each day to primarily see urgent problems.  The open surgeries will be run by the duty GP or Nurse Practitioner; both are able to deal with most acute problems and can issue prescriptions.

Ordering Prescriptions

Your doctor may allow you to have a number of repeat prescriptions without seeing them.  However, a review of medication will be necessary from time to time.  You will be asked to make an appointment to see the doctor or nurse at this time.

Requests for repeat prescriptions should NOW be made 48 hours before you need them (excluding weekends and Bank Holidays); this includes both non-dispensing and dispensing patients.

You can collect prescriptions/medication 48 hours after your request (excluding weekends and Bank Holidays), unless extenuating circumstances arise which prevent us from completing requests within 2 working days.

Requests can be made by telephone to the Dispenser (01949 845945) or in writing (by ticking the item(s) on the computer slip attached to your previous prescription).

There is a dispenser available from 8.30am to 12.30pm and 2.00pm to 6.30pm Monday to Friday.

We now offer an online request service for repeat prescriptions.  Please enquire with our Receptionist for further details.  Practice policy remians the same (see paragraph 2 and 3 above). 

Dispensing Patients

We are normally allowed to dispense medication to patients who live more than one mile (as the crow flies) from a pharmacy.  If you are exempt from prescription charges for any reason, you may be asked to show proof of exemption when collecting your medication.

Any queries regarding prescriptions or medication, please telephone the Dispensary on 01949 845945.

 


Please allow  48 hours, excluding weekends and Bank Holidays, for your request to be processed.

 


 
 
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